Responsibilities include: Provide service on tractor & trailer electrical systems. Provide maintenance on tractor air-conditioning system. Provide routine maintenance such as oil changes, filter replacements, tune-ups, tires, etc. Provide maintenance on the brake systems on tractor & trailers.
Under general supervision, recruits experienced and student over the road, regional, dedicated drivers, rehires and Hub drivers. Maintain standards as outlined by West Side Transport policy and standards in regards to hiring of drivers.
Under general supervision, works closely with managers, customers, drivers and co-workers to coordinate and ensure load commitments are being fulfilled; provides an accurate flow of information between first shift, 2nd shift, and 3rd shift staff members; and works to maintain mutual respect and professionalism with co-workers and subordinates to sustain a positive team environment.
Internal Sales Rep
Under general supervision, coordinates and schedules loads between customers and West Side drivers; maintains load information on computer system; communicates load schedules with Planners and Fleet Managers; and strives to maintain satisfied customers while looking out for the best interest of the company.
Customer Service Rep
Under general supervision, works closely with managers, customers, drivers and co-workers to coordinate and ensure load commitments are being fulfilled; strives to maintain required customer scorecard metrics; builds valuable relationships with customers; advises team members and ensures that company productivity goals are met when possible and works to maintain mutual respect and professionalism with co-workers and subordinates to sustain a positive team environment.
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