Internal Sales Rep
Under general supervision, coordinates and schedules loads between customers and West Side drivers; maintains load information on computer system; communicates load schedules with Planners and Fleet Managers; and strives to maintain satisfied customers while looking out for the best interest of the company.

Dispatcher
Under general supervision, works closely with managers, customers, drivers and co-workers to coordinate and ensure load commitments are being fulfilled; provides an accurate flow of information between first shift, 2nd shift, and 3rd shift staff members; and works to maintain mutual respect and professionalism with co-workers and subordinates to sustain a positive team environment.

Customer Service Rep
Under general supervision, works closely with managers, customers, drivers and co-workers to coordinate and ensure load commitments are being fulfilled; strives to maintain required customer scorecard metrics; builds valuable relationships with customers; advises team members and ensures that company productivity goals are met when possible and works to maintain mutual respect and professionalism with co-workers and subordinates to sustain a positive team environment.

Customer Service Manager
Under general supervision, works closely with managers, customers, drivers and co-workers to coordinate and ensure load commitments are being fulfilled; strives to maintain and improve driver retention efforts at all times; advises team members and ensures that company productivity goals are met when possible; trains and recommends improvements for other operations staff; and works to maintain mutual respect and professionalism with co-workers and subordinates to sustain a positive team environment.

HAVE A QUESTION OR NEED MORE INFO?

Email amyj@westsidetransport.com for more information about our open Office Positions.

Office Positions

121217_5
121217_4
121217_3
121217